Ptakim! — Support

Need a hand?

Ptakim! is a word-guessing party game. Most questions are answered below — if not, write to us and we'll help.

Contact Us

Questions, bug reports, or feedback: support@ptakim.net

You can also use the "Contact Us" option inside the app's Settings screen.

How do I unlock more word packs?

Open the category selection screen and tap a locked category to see purchase options, or visit the in-app Store to unlock packs or go ad-free.

I made a purchase but my content is still locked.

Go to Settings and tap "Restore Purchases." This re-syncs your entitlements with the App Store or Google Play account you purchased with.

How do I switch between Hebrew and English?

Go to Settings and select your preferred language.

How do I turn off ads?

Purchase the Ad-Free upgrade from the in-app Store, or purchase the Ultimate Bundle which includes it.

See our Privacy Policy for details on data collection and your rights.

Last updated: 28 August 2026